What are the best live chat solutions for websites?

When considering the best live chat solutions for websites, several factors come into play, including features, ease of use, integrations, pricing, and customer support. Here are some popular live chat solutions to consider: 1. LiveChat: LiveChat is a widely-used live chat software that offers a range of features such as chat customization, chat routing, chat transcripts, and chat analytics. It integrates with popular platforms like WordPress, Shopify, and Salesforce. 2. Intercom: Intercom is known for its comprehensive customer messaging platform, offering live chat, chatbots, and targeted messaging. It provides features like visitor targeting, custom chatbots, and integrations with CRMs and help desk software. 3. Zendesk Chat: Zendesk Chat, formerly known as Zopim, provides a user-friendly live chat solution. It offers features like chat triggers, visitor tracking, file sharing, and chat analytics. It seamlessly integrates with the Zendesk suite of products. 4. Drift: Drift is a conversational marketing platform that emphasizes automated chatbots and lead generation. It offers features like chat routing, chatbot building, meeting scheduling, and integrations with popular marketing tools. 5. Freshchat: Freshchat is a modern live chat software with features like chatbots, auto-translation, AI-powered suggestions, and team collaboration tools. It integrates with popular help desk software and CRM platforms. 6. 100% FREE Live Chat Software, Ticketing & Knowledge Base! - www.tawk.to: 100% FREE Live Chat Software, Ticketing & Knowledge Base! - www.tawk.to is a free live chat software that offers a wide range of features including chat customization, visitor monitoring, and offline messaging. It supports multiple language translations and integrates with popular CMS platforms. 7. LiveAgent: LiveAgent is a comprehensive help desk software that includes live chat functionality. It offers features such as chat routing, canned responses, chat transfers, and real-time visitor monitoring. When selecting a live chat solution, consider your specific requirements, budget, and integration needs. It's also important to test the user experience and responsiveness of the chat interface before making a final decision. As a professional expert in this field, I can provide further assistance in selecting the best live chat solution for your specific website needs. Feel free to contact me for more personalized advice and recommendations based on your requirements.